Food delivery has stopped being a bonus — it's a basic customer expectation. Even small venues lose customers without an online ordering option. Launching your own delivery service is possible in 1–2 months with a systematic approach.
Legal and financial preparation
- Make sure KVEDs 56.10, 56.21 or 56.30 are registered in your FOP
- Prepare sanitary certifications for your products
- Set up card processing via Fondy / WayForPay
- Define delivery zones and pricing
Technical setup
You can either connect to an aggregator (Glovo, Raketa) or launch your own channel. Aggregators bring traffic immediately but take 25–30% commission. Your own channel (website + Telegram bot or Instagram) has lower fees but requires marketing.
Marketing launch
- Update Google My Business: add ordering link
- Run targeted ads within 3–5 km radius of your venue
- Offer a discount on the first order
- Collect reviews from early customers
Common launch mistakes
- Too-low delivery fee — unprofitable from day one
- No order tracking — customers get anxious
- Poor packaging — food arrives in bad condition
- Slow response to orders — customers go to competitors
💡 Порада
Before launch, place test orders yourself or through friends. Check timing, packaging, and food quality for every dish when delivered.
Conclusion
Launching delivery is a multi-component task, but done right it pays off within 2–3 months. We'll help you through every step: from technical setup to marketing launch.
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